What is Managed Services?
Managed services is the practice of outsourcing on a proactive basis management responsibilities and functions and a strategic method for improving operations and cutting expenses.
ReadySpace Managed Services let you offload specific IT operations, we will then become your Managed Services Provider. Our team will assume ongoing responsibility for monitoring, managing and/or problem resolution for selected IT systems and functions on your behalf.
Services offer are such as alerts, security, patch management, data backup and recovery for different client devices: desktops, notebooks, servers, storage systems, networks and applications. Offloading routine infrastructure management to our experienced managed services professional lets you concentrate on running your business, with fewer interruptions due to IT issues.
Service priced based on a subscription basis. Basic services start with a monitoring service to fully managed services that cover everything from alerts through problem resolution.
An initial assessment of your current IT environment and management requirements is needed to help you decide what services and service levels you need.
Systems Management
Network and Data Centre
Guarantees Monitoring of your hosted application, configuration and response to monitoring events.
Servers and Devices
Guarantees repair and replacement of hardware components in a your hosted application
Backup and Restore
Guarantees backup and restore procedures, delivery guidelines, and response time for a data restoration event.
Monitoring and Response
Guarantees monitoring of your hosted application and response to monitoring events.
Security and Patching
Guarantees the timely application of all relevant security patches to the operating system, supported applications. And related components of hosted application.
Security Management
Intrusion Detection/Prevention System
IDS and IPS services use sensors deployed in your facilities to monitor network traffic for suspicious and malicious packets.
Unified Threat Management
Managed Firewall, Anti-Virus, VPN, Web Content Filtering and Intrusion Prevention.
External/Internal Vulnerability Scanning
External and Internal Vulnerability Scanning provide you with vulnerability reports concerning both your publicly-exposed internal servers and applications.
Web Application Firewall
Protect web-based applications from attacks. It ensures that known-good traffic is allowed through to the protected applications. Able to track requests to responses, and outbound responses are checked for suspicious content.
Network Access Control
Designed to provide your networks with control over Workstations, Servers and other network devices. It is able to provide authentication and security compliance testing prior to allowing a new device to operate on your network.
Email Security
Designed to stop spams, e-mail-borne viruses, Trojan Horses, and, whenever possible, identity theft schemes. Unique custom block filters allow clients to scan for critical data such as credit card numbers from leaking.
System Incident and Event Management
SIEM service utilizes 24x7 Security Operations Center, which combines people, processes and technology to deliver analysis and reporting of log data from a wide variety of data sources.
DDoS Mitigation
Focuses exclusively on stopping availability threats such as DDoS. You can deploy our system in front of services to stop application-layer attacks and disrupt botnet communications.
OUR CLIENTS
Not sure which cloud service to choose?
No problem. Send us an enquiry with your thoughts for a discussion. Free of charge.
tESTIMONIALS
have some issues with technical tickets sometimes as the answers get too technical and i dont understand but Kian is very responsive and professional when helping me with the tickets.
PropNex International
Chua Vernice
Franco Pesci
Hang Meng Ong
Have been with ReadySpace since 2004/2005, great personalised service that is customer-oriented, attentive to changing needs, helpful when there are technical issues 24/7. Timely updates of their servers also benefit the business progress and adaptability to IT trends.
REQ X
Have been using Readyspace for many years and even though we've had issues from time to time, they are always patient in trying to help solve them. Good customer service is hard to come by these days and we're truly appreciative of that.
